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Organizations interested in receiving notification of job openings should contact This email address is being protected from spambots. You need JavaScript enabled to view it. .

Applicants interested in applying for any of the below positions, must submit a resume, cover letter, salary requirements and required sample materials, etc. to:

WHRO
Attn:  Sherby Wilks, Human Resources Officer
5200 Hampton Blvd
Norfolk, VA  23508

WHRO is an Equal Opportunity Employer


ONLINE COURSE CONTENT AREA REVIEW TEAM (CART) MEMBER

WHRO is looking to hire individuals to review online content for newly developed workplace readiness modules.  After the content creation and instructional design portion of the content creation process is complete, the Content Area Review Team (CART) members work collaboratively to evaluate online content for design, content, quality, and standards through an online tracking system. 

Education:  Bachelor’s degree with a minimum of 3 - 5 years teaching experience in a specific secondary content area (i.e. History and Social Science) or curriculum supervisory experience in a specific subject area or job-related experience.

Required Qualifications:  A qualified candidate must demonstrate:

  • Possession of a current Virginia Teaching License with appropriate endorsement(s) and/or proven track record of success in a related job experience;
  • A thorough knowledge of content and associated standards of content being developed;
  • Outstanding verbal and written communication skills and ability to communicate ideas and information effectively, clearly, and concisely;
  • Experience with curriculum design principles and practices;
  • Exemplary time management, communications, inter-personal, verbal, listening, problem-solving, decision-making, organizational, and troubleshooting skills;
  • The ability to work in a collaborative environment; and
  • The ability to use the Internet and a word processor.  

Please note that chosen candidates must attend an online training on Tuesday, January 20, 2015 from 6 – 8pm.

Interested and qualified candidates should submit a cover letter and a resume to This email address is being protected from spambots. You need JavaScript enabled to view it. by January 8, 2015.


PROJECT MANAGER

The WHRO Education Department is looking for a Project Manager to work with our online projects. 

Reports to:  E-Learning Manager

Position Description: The Project Manager is responsible for managing the development of all assigned online learning projects and ensuring the creation of quality online learning products.

Education:  Master’s Degree (or equivalent work experience)

Responsibilities:

Responsibilities include, but are not limited to:

  • Manage assigned online learning projects
  • Attend WHRO Education Online Courses (WEOC) management and department meetings and lead Content Development Team (CDTM) meetings
  • Report to the office at least two days a week, established with supervisor
  • Monitor the timeline and development of each assigned project and provide requested reports to his/her supervisor
  • Assist with contractor employment selection process and payments
  • Work with and support Instructional Designers, Content Developers, and Content Area Review Teams
  • Assist with Content Development and Content Area Review trainings
  • Ensure that development criteria and instructional design standards are met and implemented
  • Review content modules/units and provide timely feedback to Instructional Designers
  • Ensure that the WEOC Handbook technical guidelines are implemented
  • Coordinate Content Area Reviews and maintain feedback data
  • Assist with Student Reviews
  • Ensure quality standards are met
  • Ensure correct alignment to identified standards
  • Ensure content is appropriate and written for targeted audience
  • Ensure copyright laws are followed and acquire permissions as needed
  • Ensure usage of universal design for instruction throughout course (vary learning style methods)
  • Assist with instructional designer tasks as needed
  • Develop a master copy of projects in learning management systems or other designated software
  • Communicate unresolved development issues and concerns to his/her supervisor
  • Work with other WHRO departments for production projects as assigned
  • Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others
  • Perform other duties and responsibilities as assigned by his/her supervisor

Required Skills:

  • Leadership qualities and personal characteristics necessary for working effectively with all categories of employees and the public
  • Effective oral and written communication skills
  • Ability to plan and manage a project
  • Strong organizational skills
  • Ability to recognize and implement cutting-edge technology innovations
  • Demonstrated ability to meet deadlines and handle diverse tasks simultaneously using prioritization and delegation
  • Demonstrated ability to work well and collaborate with others
  • Ability to use correct spelling and grammar in written text
  • Demonstrated ability to follow directions
  • HTML and photo editing software experience
  • Knowledge of current research and trends in online education
  • Ability to edit online projects for quality standards and WEOC development guidelines
  • Demonstrated ability to provide constructive feedback that is corrective in nature, timely, and positive
  • Attend meetings as assigned in the WHRO Norfolk or Williamsburg offices 

Preferred Skills:

  • 5+ years of supervisory/administration/project management experience in the Education or a related field
  • Skills in web and graphic design and the ability to master off-the-shelf e-learning software packages (e.g. Articulate®, Raptivity®, Adobe® Captivate®, TechSmith® Camtasia®, etc.)
  • Knowledge of web development standards such as 508 compliance, W3C and WCAG, and SCORM
  • Applied knowledge of training best practices and instructional design principles
  • Knowledge of course management systems
  • Knowledge of eBook design
  • Teaching experience or working knowledge of K-12 learning environments

Job Location:  Norfolk, Virginia area

Interested applicants should submit a cover letter and resume to Sherby Wilks at:   This email address is being protected from spambots. You need JavaScript enabled to view it. .  Applications will be accepted until positions are filled. 

WHRO IS AN EQUAL OPPORTUNITY EMPLOYER.


INSTRUCTIONAL DESIGNER

The WHRO Education Department is looking for an Instructional Designer to work with our online projects. 

Reports to:  E-Learning Manager

Position Description:  The Instructional Designer (ID) is responsible for planning, designing, and developing interactive web applications and technologies for online courses, modules, and eBooks developed by the WHRO Education Online Courses (WEOC) department.  Through a research-based approach, the ID will translate content provided by subject-matter experts into high-quality online curriculum.  Using web authoring, graphics, and interactivity development software, the ID will create webpages and learning objects to meet a variety of learning styles. 

Education: Bachelor’s degree with a minimum of two years of experience in the Information and/or Educational Technology field, or an equivalent combination of education and experience

Responsibilities:

Responsibilities include, but are not limited to:

  • Convert text-based content into interactive and engaging online content based on the WEOC Handbook 
  • Adhere to project timelines and due dates
  • Attend WEOC department meetings, Content Development Team (CDTM) Meetings, and Project Manager (PM) meetings
  • Report to the office at least one day a week, schedule to be established with PM
  • Ensure that development criteria and instructional design standards are met and implemented
  • Read all materials created by the CDTM and ensure that content is free from spelling and grammar errors
  • Follow the technical guidelines identified by the PM and the WEOC Handbook
  • Follow copyright laws and guidelines and assist CDTM with gaining permissions through PM
  • Work with the content developers to identify where interactive activities are appropriate
  • Vary the learning object usage through creative uses of the provided software and resources
  • Create graphically appealing materials that compliment course template color schemes
  • Implement all approved revisions 
  • Assist PM with developing  the course master copy in the learning management system
  • Monitor the timeline and module development for each project
  • Maintain open communication with the PM regarding unresolved issues and ongoing progress
  • Ensure that 508 and copyright requirements are met and implemented in all projects
  • Ensure that course content aligns to and meets all standards 
  • Finalize and produce audio scripts for learning objects
  • Ensure online courses/modules meet standards of quality
  • Establish universal design for instruction throughout course (vary learning style methods)
  • Meet professional obligations through efficient work habits such as meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others
  • Perform other duties and responsibilities as assigned by his/her supervisor

Required Skills:

  • Advanced skills in web and graphic design and the ability to master off-the-shelf e-learning software packages (e.g. Articulate®, Raptivity®, Adobe® Captivate®, TechSmith® Camtasia®, etc.)
  • Advanced HTML and photo editing software experience
  • Demonstrated ability to meet deadlines and handle diverse tasks simultaneously using prioritization and delegation
  • Demonstrated ability to work and collaborate with others
  • Ability to use correct spelling and grammar in written text
  • Demonstrated ability to follow directions
  • Attend meetings as assigned in the WHRO Norfolk or Williamsburg offices

Preferred Skills:

  • Knowledge of web development standards such as 508 compliance, W3C and WCAG, and SCORM
  • Applied knowledge of training best practices and instructional design principles
  • Knowledge of course management systems
  • Knowledge of eBook design
  • Knowledge of workforce readiness skills
  • Knowledge of adult education pedagogy

Job Location:  Norfolk, Virginia area

Interested applicants should submit a cover letter and resume to Sherby Wilks at:   This email address is being protected from spambots. You need JavaScript enabled to view it. .  Applications will be accepted until positions are filled. 

WHRO IS AN EQUAL OPPORTUNITY EMPLOYER.


VIRTUAL VIRGINIA ADMINISTRATIVE ASSISTANT/HELP DESK SUPPORT

Reports to:
E-Learning Support Manager

Worksite:
Virginia Department of Education; Richmond, VA

Position Description:
The Administrative Assistant/Help Desk Support is responsible for assisting with all operational aspects of the Virtual Virginia Program.  Responsibilities include registration and account creation of Virtual Virginia students and mentors, compiling and preparing reports, data entry, customer service via phone and email for the Virtual Virginia Help Desk, and responding to questions from the public.  

Primary Responsibilities:

  • Considerable knowledge of office organizational procedures and systems; English and grammar usage for business writing, spelling and punctuation; and formatting letters, memoranda, and other correspondences.
  • Demonstrated ability to accurately create and proofread reports and manage data using Numbers and Microsoft Excel.
  • Good organizational and office computing skills and proficiency in keyboarding.
  • Ability to enter and manage data in Student Information Systems, Learning Management Systems and Registration Systems.
  • Ability to handle confidential information.
  • Experience providing high-quality, customer-focused service in working with the general public.
  • Skill in maintaining automated and manual file systems.
  • Considerable technical skills, including resetting passwords, managing user accounts and enrollments, and troubleshooting technical issues.
  • Basic knowledge of HTML, Internet browsers, and plug-ins a plus

Education/Requirements:
HS diploma or equivalent with emphasis on business education.  Additional secretarial/computer training and 3-5 years related administrative and/or technology support experience.

Submit cover letter, resume, and salary requirements to:  WHRO, Attn:  Sherby Wilks, 5200 Hampton Blvd., Norfolk, VA  23508 or by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. .


DATABASE ADMINISTRATOR

Summary:
The Database Administrator position includes responsibility for database development, administration and reporting, working as a member of an IT support group assisting various departments with the maintenance of existing CRM, Financial and Traffic database applications, the design of new open-source database applications; and development of custom queries, reports and integrations.

Job Duties

Database Management

  • Responsible for database management for all in-house supported database systems (including but not limited to Oracle, MS SQL, MY SQL, and Informix).  Supported applications currently include Team Approach, ProTrack, MS Exchange/Outlook, ScheduALL.
  • Assumes leadership role and accepts responsibility for management of troubleshooting any data-related problems with all supported applications (listed above).  Recommends solutions by defining database physical structure and functional capabilities, database security, data back-up, and recovery specifications.
  • Works with Information Technology staff to identify and correct software  malfunctions in a timely fashion so as not to disrupt corporate operations.
  • Maintains database performance by calculating optimum values for database parameters; implementing new releases; completing maintenance requirements; evaluating computer operating systems and hardware products.

 Database Programming

  • Responsible for the accurate and timely execution of all Oracle-generate reports and documents for the Development department.
  • Responsible for database programming (including the design of data structures, data normalization, development of queries and report generation), as time permits, for all supported in-house systems and special projects.
  • Identifies database requirements by interviewing internal customers; analyzing department applications, programming, and operations, evaluating existing systems and designing proposed systems and enhancements.

Skills and Requirements:

  • Degree in computer science and/or a related field or equivalent technical education and a minimum of 5 years of experience working in an RDBMS environment.
  • A fundamental working knowledge of and experience with Oracle and SQL data management and design is expected at a minimum.
  • Successful candidate must possess excellent written and oral communication skills and must be able to manage projects without the need for daily supervision.

Nice to have:

  • Additional desirable skills include knowledge of any of the following applications and DBMS’s Postgres, Informix; Crystal Reports; Microsoft Dynamics; Team Approach; and Pro Track.
  • A basic understanding of PCI compliance and data security policies and requirements is also desired.

Reports To:  Engineering & IT Officer
Qualified candidates should submit a cover letter, resume, and salary requirements to:  WHRO, Attn:  Sherby Wilks, Human Resources Officer, 5200 Hampton Boulevard; Norfolk, VA  23508 or by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. .


SENIOR WEB DEVELOPER

Summary:
WHRO Public Media is expanding its Online Media department by adding a Senior PHP Developer to the team. He or she will participate in the entire life cycle of high complexity projects including, but not limited to research and analysis, design, development, testing, implementation, training, and documentation. He or she is ready to adapt and extend the architectural plan as new product goals and technical challenges emerge in our agile, continuous development environment with an emphasis on architecture within Cloud.

The ideal candidate will have a minimum of 5 years of experience developing custom PHP solutions, maintaining existing PHP code and optimizing MySQL queries, passion for best design and coding practices and a desire to develop new bold ideas.

Job Duties:

  • Deliver consumer-facing web applications at large scale in a senior Web developer or architecture role
  • Web development in PHP/JavaScript/MySQL/XHTML
  • Manage Git repositories and methodologies
  • Document, maintain and contribute to project stories in project management system
  • Customize eCommerce platforms for custom functionality and integrations with 3rd party software
  • Support hardware/software configurations and management
  • Create, test, and maintain shell scripts for process automation 
  • Provide hands-on technical support for the Configuration and Build of Test and Production environments
  • Collaborate on project plans, business and technical requirements to develop and implement cloud services
  • Analyze client needs, develop and implement customized solution

Skills and Requirements:

  • Bachelor degree in computer science, or an analytical discipline, or equivalent experience.
  • Development of software architecture strategy and documentation 
  • Experience with cloud based and virtual servers and applications 
  • Demonstrable mastery of both object-oriented and procedural PHP
  • Demonstrable knowledge of the standard open source technologies: HTML, CSS, Javascript, AJAX , Git, Linux (Ubuntu preferred)
  • Proven track record of delivering well-structured, functional software
  • Experience in common third-party APIs (Google, Facebook, Amazon)
  • Experience in agile development environment and flexible in adapting to rapidly changing requirements
  • Ability to work independently but also able to communicate cross-functionally to seek out information when required.
  • Strong verbal and written communication skills, as well as excellent technical, analytical, debugging and problem-solving skills.

Nice to have:

  • Experience with open source content and learning management systems such as Joomla, Drupal, WordPress, Moodle, etc
  • Mobile application development
  • UX design experience
  • Experience building and testing live video streaming to multiple devices
  • Experience with live video and audio streaming (rtmp, mpeg-ts, HLS)
  • Linux systems administration experience

Experience Guidelines: 

8+ years of software development experience, minimum of 5 years in PHP environment.
10+ years of related professional experience.

Reports To: Online Media Officer

Qualified candidates should submit a cover letter, resume, samples of technical documentation, and salary requirements to:  WHRO, Attn:  Sherby Wilks, Human Resources Officer, 5200 Hampton Boulevard; Norfolk, VA  23508 or by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. . WHRO is an Equal Opportunity Employer 


Applicants interested in applying for any of the above positions must submit a resume, cover letter, salary requirements and required sample materials, etc. to:

WHRO
Attn:  Sherby Wilks, Human Resources Officer
5200 Hampton Blvd
Norfolk, VA  23508

 

WHRO is an Equal Opportunity Employer